EIPP (Online Payment Portal)
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How do I pay online using the Online Payment portal (EIPP)
Credit term customer can pay online using our Online Payment Portal (known as EIPP). User guide can be found here.
To use the portal for the first time, you will need an invite. Please email eippsupport@redbull.com with your customer number. If you need help finding this, you can use a previous invoice.
Once you receive the invitation email, you’ll want to bookmark the link provided, as this will be your unique login URL.
Other Important Topics:
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I have multiple accounts with separate AR account numbers. Can I use one login and view all my accounts?
- Answer: Yes, you will need to register for each account individually through unique invites, but all accounts will tie into the same shared view once this is complete. You can use multiple payment accounts to pay for individual customers or use one payment account to pay invoices from multiple customers.
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Am I able to view my open invoices and/or pull down a current statement?
- Answer: Yes, you can view open invoices directly in the portal. However, overall statements will continue to be sent via email. The “Open Bills” tab in the portal will show you the due dates for open invoices, similar to a statement.
- Answer: Yes, you can view open invoices directly in the portal. However, overall statements will continue to be sent via email. The “Open Bills” tab in the portal will show you the due dates for open invoices, similar to a statement.
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Does the portal offer automatic withdrawal options from my checking account?
- Answer: Yes, you can set up automatic payments directly in the “Administration” tab in the portal. Please refer to the Reference Guide listed above.
- Answer: Yes, you can set up automatic payments directly in the “Administration” tab in the portal. Please refer to the Reference Guide listed above.
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What payment types are accepted?
- Answer: ACH can be set up with your bank account information within the portal. Credit Cards are accepted in some states, however, there is a surcharge for each transaction.
- The Credit Card function cannot be enabled by the customer. Please call our customer service team at 303-388-0120 to ensure you qualify.
- The Credit Card function cannot be enabled by the customer. Please call our customer service team at 303-388-0120 to ensure you qualify.
- Answer: ACH can be set up with your bank account information within the portal. Credit Cards are accepted in some states, however, there is a surcharge for each transaction.
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Is it possible to pay multiple invoices at once in the portal?
- Answer: Yes, you can choose to select multiple invoices to pay at once, either from a single customer or across multiple customer accounts, if desired.
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I have multiple accounts with separate AR account numbers. Can I use one login and view all my accounts?